Terms and Conditions

1. Introduction

Welcome to AR Motor Parts. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms.

AR Motor Parts operates as a UK-based online marketplace for buying and selling vehicle parts and accessories. We provide services exclusively within the United Kingdom and do not ship internationally.

2. Definitions

• "Platform" refers to the AR Motor Parts website and all associated services.
• "User" refers to any person who accesses or uses our Platform.
• "Buyer" refers to a User who purchases products through our Platform.
• "Seller" refers to a User who sells products through our Platform.
• "Products" refers to vehicle parts and accessories listed on our Platform.
• "Auction" refers to our bidding system for certain products.

3. Account Registration

To access certain features of our Platform, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

4. Auction Rules and Binding Bids

When participating in auctions on our Platform:

• Binding Bids: All bids placed are legally binding offers to purchase. Once placed, bids cannot be retracted.
• Reserve Prices: Some auctions have reserve prices. The auction only completes if the reserve is met.
• Buy Now: Some items offer a "Buy Now" option allowing immediate purchase at a fixed price.
• Anti-Sniping: Auctions may be extended if bids are placed in the final minutes.
• Winner Obligations: Winning bidders must complete payment within 48 hours.
• Non-Payment: Failure to pay may result in account suspension and negative feedback.

5. Membership Tiers

We offer membership subscriptions with various benefits. Membership terms include:

• Subscriptions are billed monthly on a recurring basis
• Benefits are tier-specific and subject to change with notice
• Tokens/credits expire at the end of each billing period unless otherwise stated
• Cancellation takes effect at the end of the current billing period
• Upgrades are effective immediately with prorated charges
• Downgrades take effect at the next billing cycle

6. Payment Terms

All payments are processed securely through Stripe. By making a purchase, you agree to:

• Provide valid payment information
• Authorize us to charge your payment method for all purchases
• Pay all applicable taxes (VAT at 20% is included in displayed prices)
• Accept that prices are in British Pounds Sterling (GBP)

Payment information is handled securely by Stripe and we do not store your full card details on our servers.

7. Delivery Terms

We deliver exclusively within the United Kingdom. Delivery terms include:

• Delivery timeframes are estimates and not guaranteed
• Risk of loss passes to the buyer upon delivery
• Signature may be required for high-value items
• We are not responsible for delays caused by incorrect address information
• Failed delivery attempts may incur additional charges

8. Product Descriptions and Accuracy

We strive to provide accurate product descriptions and images. However:

• Product images are for illustration purposes and may vary slightly
• Compatibility information is provided as guidance only
• Buyers are responsible for verifying part compatibility with their vehicle
• Used parts are sold in their described condition

9. Selling on Our Platform

If you sell parts through our Platform, you agree to:

• Provide accurate descriptions of all items
• Disclose any defects or damage honestly
• Ship items promptly after payment is received
• Accept our valuation process for items we purchase directly
• Comply with all applicable laws regarding the sale of vehicle parts

10. Part Sourcing Service

Our part sourcing service is subject to the following terms:

• Sourcing fees are charged as a percentage of the part cost plus any applicable surcharges
• "No Find, No Fee" policy applies - you only pay if we successfully source your part
• Quotes are valid for 7 days from issue
• We do not guarantee availability of any specific part
• Sourced parts are subject to our standard return policy

11. Intellectual Property

All content on our Platform, including text, graphics, logos, and software, is the property of AR Motor Parts or our licensors and is protected by intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks without authorization
• Scrape or harvest data from our Platform
• Reverse engineer any aspect of our Platform

12. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the relevant product or service
• We are not responsible for third-party actions or content
• We do not warrant that our Platform will be uninterrupted or error-free

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

13. Dispute Resolution

We aim to resolve disputes amicably. If you have a complaint:

1. Contact our customer service team first
2. We will investigate and respond within 14 days
3. If unresolved, you may escalate to alternative dispute resolution
4. Legal proceedings should be a last resort

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We may update these terms from time to time. We will notify users of significant changes via email or prominent notice on our Platform. Continued use after changes constitutes acceptance of the new terms.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: armotorparts@proton.me
• Phone: +44 7447 305895